GENERAL PROVISIONS
1.1. This Privacy Policy (hereinafter referred to as the “Policy”) establishes the procedures for collecting, storing, processing, using, and disclosing information, including personal data of users of the website oyotickets.com (hereinafter referred to as the “Website”). The personal data is collected by the OYO Service (hereinafter referred to as “We” or “OYO”), which owns the Website oyotickets.com, from users of this Website. Contact email: support@oyotickets.com.
1.2. We respect the confidential information of any person visiting our Website. The purpose of this Policy is to inform the User about the procedures for collecting, storing, and processing personal data and information provided by Users while using the Website, including taking psychological tests and receiving analyses.
1.3. By using any part of the Website, the User automatically consents to the terms of this Policy, as well as the Terms of Use and Refund Policy, available on the Website. The User may not use the Website if they do not agree with the terms of this Policy or if they have not reached the legal age (18 years). In such cases, the User must leave the Website.
1.4. We are not responsible for the processing of a User’s personal data by third-party organizations that are not under our control, even if the User accessed them through the Website. All inquiries regarding personal data are processed exclusively via support@oyotickets.com.
1.5. The User acknowledges that in case of negligent handling of their data security, third parties may gain unauthorized access. We are not liable for damages resulting from such access. For security-related questions, please contact support@oyotickets.com.
PERSONAL DATA COLLECTED
2.1. We collect information solely for processing and use purposes, provided the User has voluntarily given consent. Data collection complies with Ukrainian data protection legislation and the Law of Ukraine “On Consumer Rights Protection.”
2.2. Personal data includes: first name, last name, patronymic, email address, phone number, and data from psychological tests (answers to questions for analysis). This information is used to provide services such as analyzing psychological traits, assessing trauma, and evaluating readiness for partnership. The data is stored by the OYO Service.
2.3. Automatically collected data includes: IP address, browser type, date and time of visit, referral source, and error data. This helps improve the Website and analyze traffic. Data is processed on servers that meet security standards.
2.4. We use cookies for personalization, session tracking, and analytics. You can disable cookies in your browser, but this may limit the Website’s functionality. The cookie policy is part of this Policy.
USE AND DISCLOSURE OF DATA
3.1. Data is used for: providing test analyses, sending results, improving services, marketing (with your consent), and communicating with the User. Marketing communications are sent only to your email address and can be opted out of at any time via support@oyotickets.com.
3.2. We may share data with contractors (e.g., specialists for test analysis) or partners for processing, but only under confidentiality agreements. All partners are required to comply with this Policy. For inquiries, contact support@oyotickets.com.
3.3. Data is not sold to third parties. Disclosure is possible only as required by law (e.g., upon a court request in Ukraine). For related inquiries, contact support@oyotickets.com.
DATA PROTECTION
4.1. We implement technical and organizational measures to protect data from unauthorized access, loss, or damage, in accordance with Ukrainian standards and GDPR (if data is processed in the EU).
4.2. Access to data is restricted to employees who need it for their work. The OYO Service is responsible for maintaining these measures.
USER RIGHTS
5.1. You have the right to access, correct, delete your data, or withdraw consent. Send a request to support@oyotickets.com, including your personal details and the reason for the request. Requests are processed by the OYO Service.
5.2. We will respond within 30 days from the receipt of the request at support@oyotickets.com.
CHANGES TO THE POLICY
6.1. We may update the Policy. Changes will be published on the Website with the effective date. The updated version is available at: https://oyotickets.com/privacy-policy.
6.2. Continued use of the Website constitutes consent to the changes.
Contact Information:
OYO Service
Email: support@oyotickets.com
Last Updated: October 2, 2024